Voyles Overhead Door – Earned My Business
October 24th, 2008 Categories: Local Business
Yesterday was just one of those days. First my wife leaves to head to school with the kids and she calls me and says that the garage door would not close, then my car had an issue that needed to be addressed as well. Great start to the day let me tell you.
We have had issues with the garage door not closing so I thought it was no big deal. Adjust the infrared eye and get on with my day. Little did I know that the whole frame holding the garage door to the wall had come loose and a bolt had come out of the frame. Never a good sign. Usually I can fix most of the minor stuff around the house, but this was a little out of my league so I decided I needed help.
Hamilton Mill, where I live, has a very useful neighborhood website, www.hmill.com, that I frequent and I remembered seeing a recommendation for a garage door company so I looked them up. Brent Voyles, who owns the company lives in Hamilton Mill and I like to pass on business to my neighbors so I gave him a call. A few minutes later he returned my call and I explained the situation to him and he let me know that he may not be able to fix the issue but he would have someone out to my home by the end of the day to at least get the door to close.
When Jason the service technician arrived he looked at the issue and within 10 minutes had the problem resolved. He then went ahead and looked at the other door, lubricated all the springs and hinges and made minor adjustments to both doors so they worked more efficiently. Remember, I did not call them out to make these preventive maintenance repairs, he did them without even asking.
When he was done I asked him what the charge was and the total was $65. In my line of work, personal referrals go a long way and Voyles overhead door has earned by personal and referral business from here on out. If you need any type of garage door repair or installation, give them a call at 678-793-5556 or visit them on the web at www.VoylesOverheadDoor.com
Great job guys, and start looking for my referral calls.
